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Coretegra TechnologiesCoretegra Technologies Private Limited

Platform

CRM

Customer and citizen relationship management

Overview

What it is

CRM implementations tuned to your actual pipeline and service model — including public-sector case management where the 'customer' is a citizen with an open request.

Configurable relationship management for sales pipelines, service requests and long-running case work.

Problems it solves

  • Pipeline tracked in spreadsheets
  • Requests lost between teams
  • No history when a customer calls back
  • Reporting compiled manually each month

Key capabilities

  • Contact and organisation records
  • Pipeline and case management
  • Task and follow-up automation
  • Communication history
  • Reporting and forecasting
  • Integration with email and telephony

Technical notes

  • Configurable stages and fields
  • Role-based visibility rules
  • Bulk import and de-duplication
  • REST API and webhooks

See it working

Request a CRM demo

A specialist will walk you through the product against your own workflow, and tell you where configuration ends and custom work begins.

Industries

Where it is deployed

Fintech

Secure, auditable platforms for regulated financial workflows.

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Healthcare

Clinical and administrative systems built around confidentiality.

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Education

Campus platforms, digital learning support and administrative systems.

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Hi-Tech

Engineering capacity and platform operations for technology firms.

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Related

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Management information system platform

A management information system that consolidates operational data into dashboards, reports and role-based views for decision makers.

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PTMS

Tracking and management platform

A project and task management system that tracks work, milestones and accountability across teams and vendors.

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PESK Online

Online service platform

An online public service delivery platform that lets citizens apply, pay, track and receive services without visiting an office.

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Discuss CRM with our team

Share your requirement and we will come back with a considered view on approach, timeline and cost — not a generic proposal.